| Address: Lucknow, Uttar Pradesh | | Website: www.apple.com/in/support |
I bought an iphone 7 plus which is apple's first ip67 rated water resistant phone but apparently its not. I was in about 2 or 3 hours under rain and my phone get liquid inside the phone even the phone is in the pocket. After some days i found that there is some yellowish spots coming in my display so i get it to the service centre. They checked the ph indicator and said there is liquid damage in phone and its not under warranty. So your device is unrepairable. They used the word unrepairable. They are saying there is only one solution to replace the phone for rs 33000 and my phone is currently in running condition only display is getting some spots at edges also my phone is currently under warranty and didnt completed a year. I called apple care and they are saying as said by service centre your device is unrepairable. The apple executives are just pathetic to resolve my issue. I request them to change my display such that it cannot get any kind of future damage to my phone.
When i know that buying rs 55000 ip rated phone is not reliable even under rain why i will think to buy a replacement for extra rs33000. I will suggest everone to not buy any apple products they only got a global brand hype but there service is really pathetic. Was this information helpful? | 
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