Apple India — iphone 7 repair taking more time and false promise by apple

Address: 500060

Apple service center at parklane, Secunderabad - I have submitted my phone at service center on 16th Feb where service center rep told me we will send the phone to Blore center and get it fixed or replaced with 7 to 10 days which is 10th day today ..upon calling service center 26th feb he mentioned that it will take more 1-2 weeks ..This is my truly shame to Apple being such a big brand ..
Vijay Kumar
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Sir

I have purchased apple i phone 6 on dated September 2017. But from few days my mobile again again switched off & also very heat. At present my mobile switched off from 3 hours. So i requested to you please quickly solved my problem .
If any solution so please help & also solved my problem.

There is no apple stores in my city.

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