Apple India — iphone 7, worst service and spares

Address: 600062

Website: Apple

Dear sir,

Am using your apple products for the second time and now am using iphone 7 128gb purchased on november 2017 with the following imei no:[protected] for 56300 rupees. After updating 11.4 the mobile battery health beta displayed 97 percent within 3 months and later it reached to 89 percent on within 2 months. I gave the phone to apple authorized service provider at ampa skywalk chennai on june 25 2018 for this issue, i came to know that there is an issue with the battery and display and they replaced all this under warranty and i got the phone on 29 june 2018. Within 10 days after replacing the battery, display and speaker again the battery health displayed 99 percent and again went to the same service and they updated to 11.4.1 and it came to 100 percent again. Again 20 days back the battery health beta displayed 99 percent and again went to the same service centre and said that it is normal, but i don’t think it is normal, but they reset the mobile for a formality. Now the phone battery health beta came to 98 percent. My question is how does your product gives this much of problem within 6 months and after solving the concern how it gives the same problem on within 1 month. Is your product is not worth for 56300 rupees and why you are not giving a quality product for this much money. Customers like me are believing apple for good and quality product but you are not ready to give i think so. As i have already purchased 2 mobile from you and i think this will be last one if you are not giving me good and permanent solution because am not ready to believe apple and this worst product. Since your product cannot withstands for at least 6 months. I request you to kindly do the needful as soon as possible.

Thanks and regards,
Ramanan. K
[protected]

Sent from my iphone