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I bought i phonex which is under warranty!!! My phone powers on only when it’s plugged in with adopter, it doesn’t hold the charge when you disconnect from power cable it goes off. I took the phone to apple store, they denied the diagnostic and tried to return the phone and said it’s screen was replaced earlier so we can only replace the phone for 54k, no troubleshooting will be done, after long mess and discussion they finally checked the phone and tried to diagnose if this is bcoz of local screen replaced, they changed the screen and still problem persisted, so i tried to make them understand that issue is with the machine not with the screen, it’s the defective phone, they denied to support, and said we can give in return that no service will be provided as phone was opened at local store, this isn’t real scam that apple is doing, why they doesn’t cover there product when they give 1 year warrenty, i m not rich to give 54k for nothing and get the same phone when i have warrenty, i please ask to look into matter and get it sorted -
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