[Resolved]  Apple India — iphone x charging sticks when kept for charge at beginning

Address: 572103

The issue is regarding my iphone x it has a battery issue like it takes around 9 long minutes to rise a single % and later charges too slowly and even i hav visited the service centre multiple times and got the device replaced thrice but the issue dint resolved and when i reached to the apple support there is no proper response from the apple support like i have been using the defective device since 4 months and i have complained to apple care about the issue a moth back but i dint get any solution from the apple team my apple case id is[protected] even i requested the apple to upgrade or refund the amount i paid towards the device but the apple care just ignore my words and i hav submitted the logs and screenshots to apple 4 times but still they call me and ask frequently for the logs and screenshots i have already wasted my 25000 rs just by frequently visiting the service centre which is 70km far from my place so i need a refund of my device along with the compensation since i have wasted my 25000 rs just to visit the service centre and the bill of the device is attached below
+1 photos
Was this information helpful?
No (0)
Yes (1)
Mar 13, 2019
Complaint marked as Resolved 
The Company Agreed To Refund The Amount I Paid Towards The Device
Feb 11, 2019
Updated by atulastikar
The issue is regarding my iPhone X it has a battery issue like it takes around 9 long minutes to rise a single % and later charges too slowly and even I hav visited the service centre multiple times and got the device replaced thrice but the issue dint resolved and when I reached to the apple support there is no proper response from the apple support like I have been using the defective device since 4 months and I have complained to apple care about the issue a moth back but I dint get any solution from the apple team my apple case id is[protected] even I requested the apple to upgrade or refund the amount I paid towards the device but the apple care just ignore my words and I hav submitted the logs and screenshots to apple 4 times but still they call me and ask frequently for the logs and screenshots I have already wasted my 25000 rs just by frequently visiting the service centre which is 70km far from my place so I need a refund of my device along with the compensation since I have wasted my 25000 rs just to visit the service centre and the bill of the device is attached below

 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1427
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information