| Address: Thane, Maharashtra, 421004 | | Website: apple |
Hi this is sebastian
I brought new iphone x in jan 2018 from one authorised apple shop located at (Paragon) thane ghodbunder road mumbai till now my phone was working superb & using apple phone since last 8 years mg hole experience with apple with fab.
But recently when i was travelling by train for my job when i left from my office n reached to platform my phone was in my shirt pocket n someone push me very badly n i was sleeped on ground n phone was bounce but unfortunately not a single damage on my phone but after some time it was a dent by inside of my phone screen left side corner bottom it was a minor black spot
When i was visited to your thane service centre your executive was not able to listen which i was trying to tell him he onyl told me that phone was an pressure damage & it could not be process also you need to pay 30k for display damage but i can’t understand that when it was a accidential damage n you have only already given that accidential damage claim then why you guy’s are ignoring this case n also even your executive not in mood to listen clients query or what they wants to? I feel that he only there standing to trouble to customers.
Request you guy’s to please contact me (+91 [protected]) this is my contact no. First time in my life very bad experience with apple hope i will never disappointed with apple
Regards,
Sebastian. Was this information helpful? | 
but more two weeks, still now not rectified,
Case Number:[protected]