Apple India — Iphone xr with imei code [protected]

Address: Conquer care technologies Llp Visakhapatnam Andhra Pradesh m

Reference ID KZYDEQLN0Z
Serial number DX3Z94HEKXK2
Today i visited your authorised service center, Conquer Care Technologies LLP, 10-12-9/1, ground floor, rednam gardens, old jail road, Visakhapatnam.
The above phone was bought by me just 7 months back. I was facing the network issues and i could not connect to wifi or air pods or iwatch.
They formatted the phone and also loaded new operating software but the issue was not solved.
So they told me they have send it physically to Bangalore and get it checked which could take at least 15- 20 days.
My problem now is they did not give me a backup phone and the reason they stated was due to covid. Me being in the service industry it is so difficult to manage without a phone even for an hour. I am surprised and shocked that apple service centre does not understand customer requirement.
A.Ramana Murthy, Visakhapatnam, andhra pradesh [protected] email: [protected]@rediffmail.com
Was this information helpful?
No (0)
Yes (0)
Jul 28, 2020
Updated by rmakula
Kindly resolve my issue
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1427
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information