I had purchased iphone7 in aug 2017 which was working fine for 2years. It suddenly stopped working on aug 17th 2019, i felt it was due to software upgrade or charging issue. After trying some basic steps like soft reset and using other chargers i took it to apple authorised service center who literally didn't check anything and told motherboard has gone.
I was not convinced as i am a techie and know that my phone was never dropped, drowned, no issue with applications that i was using, asked store what would have caused this. He had no answers, all he said is stupid short circuit.
I would have agreed it if this had happened for other electronics at home or if issue had happened while charging. Have a good regulators at home or out.
After that i took it to local service centers to check what component in motherboard has gone, after lot of diagnosis they just told me multiple ic's have gone.
If the phone is so sensitive that without any external factor affecting it, this has happened then i really lost trust with the company.
I would like to alert people whoever is buying from online to be more cautious as there are chances that you get refurbished phones or duplicate ones which appears new initially and suddenly stop working after warranty. Was this information helpful? |
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