Address: Apple India, Shimoga, Karnataka, 577201 |
I am a apple product lover since from 2009. I have used iphone 4- 4S and now using iphone 6S( brought from US before releasing in iIndia) since from last 3 years. I was using ipad( first generation) third generation and now using ipad pro with pencil brought from Singapore( wanted to buy early to release in India!). i purchased n i-watch-2 from an authorised reseller( i-Coreor) in India in the month of February 2017 and enjoyed it for nerly two years. As I am very possessive about my gadgets especially apple products!!.I never used under water also (even though it is water resistant!!!.) It is very sad to see strange peeling off of watch coating under the dial! i contacted customer care via online chatting directed me to hand over it to nearby service center... I contacted the re seller where i purchased and handed over it to inspect... they told me that itwill be sent to Bangalore service center for further inspection... after 8-9 days they are telling that ( that too after my volunteer enquiry over phone) consumer service center people not possible to do anything as the warranty period is over! I dont believe this ...apple product does not have so delicate coating that peel off with in two years... .. being an apple product lover i never handled this watch irresponsibly...I wanted to buy watch -4 Cellular model this month...! I am rethinking about it now... But, i think this is a serious issue related to quality of product... My watch is still with your ( i-Corner) customer service centre...
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