Apple India — Life of a one lakh phone is only 1 year and 2 months

My phone just hanged and all my information is lost. Not to mention no Iphone. Had to go for an android to save on the lost fraud cost of Iphone. very bad experience. and please note i have followed up multiple times and also messaged Tim on his social handles but shameless that Apple is i have till date not got even one response. BAD BAD BAD EXPERIENCE
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