| Address: Bidar, Karnataka, 585401 | | Website: Apple India |
Faulty Battery
The problem started ever since i started trying to download OSX El Captaino.
Initially the battery started draining out very fast and then it started giving the warning of Service battery.
Since I reside in a remote area i could not immediately contact a service centre and to my horror within a month my mac is giving the warning of Change battery now.
Presently my mac is not charging at all! It has to be kept plugged in to use it which is horrendous. I have had laptops in the past which are still working fine without any battery replacements even after 8 years!
And this Mac which is just 2 years 6 months old and showing a cycle count of 262 cycles out of 1000 is asking me to replace the battery!!
Why did I spend such a huge amount on Mac in the first place? For quality!!
But if this is what Apple India is offering, it is extremely disappointing and as a customer I feel cheated on having been sold an inferior quality product.
The true test of a product and the company happens after the expiry of the warranty period. If your gadgets work fine for 08 years you achieve value for money, but here, the company seems to be using inferior parts to gain more profit as customer will have to frequent replace them!!
I want my Mac fixed and it should deliver atleast 950 charge cycles if not a complete 1000 before I replace the battery. Was this information helpful? | 
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