Apple India — Macbook Air 2017

Address: Jaipur, Rajasthan

My macbook air was not booting on battery and was working only on charger. I took the laptop to apple authorized service center F1 Info Solutions Jaipur, They said that it looks like a battery replacement case but they told me they first need to perform a diagnosis (900 Rs) to check by updating software, formatting the laptop. I didn't have a backup so I took my laptop created backup and then submitted it. The next day they tell me that it's not a battery problem it's a logic board issue they said they have tried with another battery and still behaves the same, quoted 35000 for logic bord replacement. They didn't even update software/ reset my laptop I think they didn't even open a screw and took 900 Rs for nothing.

I couldn't believe it so went for a second opinion, took my laptop to two different shops(C Scheme, Raiser Plaza) both checked with replacing battery and laptop was working fine.

TLDR- F1 Info is scammers who just want to pull maximum money out of customers' pockets. I want my diagnosis amount refunded in full because they clearly didn't perform it.
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