Apple India — MacBook Air

Website: apple.com

I have purchased MacBook Air on Flipkart, received it on 22nd October, 2021.
It has been giving me "app not responding" reports whenever I do multitasking. I have reached out to Service centre at Abids, Hyderabad, They said there might be a software issue which can be resolved by updating or rebooting the device. I didn't want to follow the procedure cause it is a brand new MacBook and I wasn't expecting such troubles. I am expecting a replacement which is surprisingly not provided to apple customers exclusively in India. Hence I request Indian consumer complaints forum to look into the discriminatory policies followed by multinational company viz., Apple and provide me with an appropriate solution.