Apple India — Macbook Air - Laptop Motherboard went faulty twice in 1.3 years

Address: New Delhi, Delhi, 110060
Website: www.apple.com/in

The Product I was given has a manufacturing defect. The laptop mother board went faulty with the same fault twice in a matter of 1.3 years. The company covered the first time under the warranty, however after 3.5 months the mother board went faulty again and they are not ready to replace it now.

On both the occasion the motherboard was faulty and it was the same fault both the times. On both occasion I took the laptop to an authorized service center.

Apple is unable to explain how come same fault can happen twice, that too motherboard which costs 40, 000 INR. Clearly Apple Macbook Air is sub-standard device.

NEVER BUY APPLE MACBOOK AIR
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1427
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information