Apple India — macbook air stops working on its own for student

Address: Bangalore, Karnataka

Hi,

I'm a mba student from bangalore who is akso owner of a macbook air 2015 edition. I specifically wanted to buy a macbook before i joined mba during april 2016. To be honest i was satisfied with it and even though i don't like the brand apple, i advocated the macbook product to my friends who became owners of the same, until now.

It stopped working last week, keeps restarting at login screen and then it didn't switch on at all. Taking it to the service centre, mlb is to be changed for 47k. I bought it for 52k!! It's not even 1.5 yrs. It stops working on it own and i have to pay 47k?

I'd like to know a resolution for the same when there is no fault from the user side and the laptop stops working by itself. My 2 years mba data is in it and all my work is in that.

Raf no. Imt1728735

I've included the mails the icare people have shared with me regarding to the service request.