Apple India — macbook pro (13-inch, 2016, 4tbt3)

Address: Kamrup Metropolitan, Assam, 781007

Sir/madam

It is with great anguish & agony that i am forced to write you regarding very poor response of your authorized service centre - f1- info solutions & services pvt. Ltd., sabera complex, h/no-218, 1st floor, b. Barua road, ulubari, guwahati, assam where i have handed over my laptop on 20.09.18 vide his case id no. Jguw[protected] dtd. 20.09.18.

After expiry of 4 days, the said service centre still unable to provide a deadline for repairing of said laptop. After so much request at this end, today he is planning to place order for spares then only he could be able to hear me. 1st 3-4 days he has not taken any action and still he is not understanding my problem.

With this mail, i can aspect your prompt action towards improper service respond of your authorized centres.