Apple India — made payment to buy Icloud storage but storage not received

Address: Bangalore, Karnataka, 700099
Website: apple

Dear sir/ madam,

Myself is kousik roy & my apple id is [protected]@gmail.com. On 23rd july' 17 ive opted for buy more space in my i cloud through change in subscription plan & opted for 50gb i cloud space for rs. 65/- per month. Accordingly rs.60/- deducted from my credit card account (Confirmation message recevied on 23.07.17 at 12.28 pm). But even after 2 days im yet to get the new space in i cloud! Neither there is any confirmation from apple in this regard. Tried to contact the customer care telephone no o[censored]sa & bangalore, india both but unable to speak to any of the executives after long waiting too.

Please let me know how can i get helped in this regard

Thanks & regards,
Kousik roy
+[protected]
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