| Address: Indore, Madhya Pradesh, 452001 | | Website: applemobile |
With reference to above it is submited on 22/07/2016 wide invoice no-3536 i purchased apple 5s iphone model - a1530 imei -[protected] from prakash electronics indore (M. P). The said mobile is not charging since last one month. On contacting prakash electronics they advised to go to companies authorise service provider, i-f, 3 rd floor 306 gold star tower, y. N road, indore, on contacting above firm first of all they said that there is no rubber stamp on the bill so you get affix the same from the seller. After affixing seal when again visited there office premises it was informed that take the backup of mobile and contact us. After obtaning backup of mobile we again contacted to the said firm at this time they replied that it was fall down thus it is braked and hence it does not cover warranty. It was told to them that the mobile was fall down around 6 months back and thereafter it was properly working thus the problem does not arises from the falling of mobile but neither he is ready to hear nor he is ready to repair the same. You are therefore requested to look into the matter and if the problem of charging is due to falling of mobile i am prepare to pay the necessary repairing charges, but i am sure that the problem is not from falling of mobile because after falling it was properly working. Was this information helpful? | 
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