Apple India — my mobile much hanging

Address: Rajwadi malai gola:- Shop number 17, royal residency, near anand mahal road, opposite maha laxmi temple, adajan gam, adajan, surat, Surat, Gujarat

I have i phone 11, it has been 2 months since i bought i phone 11, my mobile has been hanging since last 1 month, i am live in surat (Gujarat), i have shown my mobile here at authorized center in ivenus, ivenus shop manager said that i can update your mobile nd cannot take any responsibility, this iphone center not giving me any other good service, so i request you give me my mobile fixed
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I Purchased MacBook Pro MODEL2019 in December'19, I was supposed to receive a cashback of (i.e 7000) on HDFC account in between the duration period of 4 months. But still haven't received it. Please look into this matter. Thanks

At about 10.30 pm i phone was automatically shut down and on and off automatically. I phone charging is completely shut down.Now my iphone is not charging. My i phone imei no. Is [protected].

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