| Address: Pune, Maharashtra, 411057 | | Website: B2X Service Centre |
I gave my phone for diagnosis to b2x on 05/05/2018. They performed a simple diagnosis while the audio test was not performed.
The issues found at that time were:
- low battery life
- heating issue
While my phone used to hang, for that they updated my phone from itunes and said it will resolve the problem.
They simply placed a battery order.
After using phone for 3-4 days, i started facing the problem again.
They again performed the diagnostics and after my several request they performed audio test, which failed.
Now, they are saying your phone is out of warranty and we have placed order for battery, whereas i showed them my problem when it was in warranty.
Also, they are not providing me any backup phone.
It is very difficult for me to work without phone as i cannot travel without ola, uber. I need paytm and other applications.
Can you please provide me some backup phone in the meantime?
Also, please look into the speaker issue along with battery problem. Was this information helpful? | 
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