Apple India — Poor Services provided by ASP Kanpur (JKNP[protected]

Address: Kanpur, Uttar Pradesh

1 - Technical person at ASP Kanpur informed us that my original battery was not charging because apple is giving china made poor quality battery in Macbook Pro (Retina 13-inch) laptops.
2 - They took more than 20 days to repair.
3 - They did not informed us.
4 - They refused to identify us even after giving proofs & they refused to hand over.
5 - They refused to deliver it at our home address.