Apple India — Reg support for repair

Address: Hyderabad, Andhra Pradesh, 500016

Hi,

I own a iphone6 and facing issue with ear piece that i cannot hear the voice of received call and ale to hear good when i use headphones. So, I walked in to service center and they ran diagnostics on my phone and resulted "Mic is failed". So, the service center recommended that to go for replacement option as they don't have repair and which would be costing 23k for that.

So, I don't want to invest 23k for the sake of Mic repair and wanted to get an alternative on this. Also, please understand that apple products are very expensive and re-investing on the same product is not advisable and didn't expect this kind of worst support from Apple.
While my future thought is to buy Iphone7 as it out now in few months and don't want to invest at this point.

Meanwhile, I would like to get this repair and use the same phone and plan to buy Iphone7 in next few months. Please advise on this to to get the solution immediately on this to avoid my inconsistent usage.

I would like to deal this case on high priority as i am facing issues on receiving calls and case ID :[protected]

Regards,
Surendra.
[protected].