| Address: 90001 | | Website: www.apple.com |
I bought iphone 5s grey colour on 17th jan 2016. After using it about 6 months i found a whiteline on lefthand side corner diagonally towards center on its display screen. As apple service center was too far from my home and also i was not facing any difficulty at that time. But after using it one month i faced problem in its touch display. I shown it at apple authorized service center. After checking the phone physically and also opening the phone by unscrewing nuts they asked me to submit the phone at their center for two days. They told me that now there is no sign of physical damge but we will diagnose it and then only we will tell you whether it will be covered under warranty or not. Second day they informed me that some traces of water has been found in display so it will not be covered in warranty. I need to bear rs 19500 and they will exchange my phone. So i get returned back my phone and a service report.
Right now i am using this phone but facing lot of difficulty in its touch. Sometimes it operates automatically and sometimes it is working good. But i am unsatisfied with apple service as i spent rs 25000 and not getting it worth.
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