| Address: Lucknow, Uttar Pradesh, 226024 |
I was charging my mobile phone yesterday on 16/01/2019, it was so much heated that it slightly bended and after that 1/4 screen began to show black shadow. While mobile's touch screen is still working. Whenever i pluged for charging it began to heating again. My mobile is still under warranty so i approched apple's authorized service center unicorn infosolutions pvt ltd, halwasia market, hazaratganj, lucknow on 17/01/2009 for repair but they refused saying that bending and heating is mishandling done by customer so such a things warranty does not cover up, if you pay rs 29500/- then you get new iphone 7. They also suggested not to keep mobile in trousers pocket and blaming me that this mobile was slightly bend due to keeping in trousers pocket. Sir, service centre was not cooperating and very reluctant to give service to me.
My mobile is still under warranty till 26/01/2019 but it is not repaired by authorized service center. Please get it replaced my mobile or get it repaired. I feel that i was cheated and befooled by apple company, service center. If this issues is not solved then i will not purchase i phone in future and will suggest to my near and dear not to purchase apple product because service is very poor.
Yours sincerely
Pradeep
Mo.[protected]
Email [protected]@gmail.com
Lucknow up
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