Apple India — replace and repairs

Address: Ghaziabad, Uttar Pradesh, 201009

Website: apple

Dear sir/mam,
Greeting!!

This is vinay prajapati. My i phone 6 32gb is not turn on. On saturday i were using it but automatically it was gone to turned off. I am unable to use it still.
I have visited in service centre in anandvihar pachific 1st floor.
They told me my phone is in bending condition so they can't any help for me.
But i can't understand my phone is not feel in down and no any accident occurred.
My imei number is [protected]
And also in warranty to march.

Service centre person told me, it will be replaced in rs 25000 pay by me for new phone.
I can't understand your are a huge brand apple. And customers are not satisfy with your work.
I know only 1 thing no damage is occurring from outsides after that why are you not replace my phone.

I am not happy because i am in loss.
And i can't afford no more money for by new phone.

Please help me

Regards
Vinay prajapati
+91-[protected]