Apple India — replacement request for iphone 5s in warranty

Address: Mumbai City, Maharashtra, 400092

Website: www.apple.com/in

Hi appleteam,

I made a purchase of iphone 5s from croma mahavir nagar outlet on 12/03/2017. (Invoice # is - slf02a[protected].)

For the first, 2-month phone was working fine, after that phone automatically use to get dead and never use to start even if you press the power button. It automatically starts after 5 to 10 hours. This was happening repeatedly. I went to croma store they suggested to go to apple center, thus i went there. The phone was in working state when i took there as i work on weekdays and can only go on saturday.

Till now i have shown this phone to apple service center 3 times in last 2 months, every time they diagnose the phone and do a reset and say your phone is working fine.

I have 3 videos in which i can prove, how the phone goes dead and does not start.

I need a replacement as i have paid 20000 for this phone.

Look forward to hearing from you soon.

Regards,
Abhay