Apple India — Service not given after purchase

Address: 403204

Website: www.apple.com

Dear Sir/Madam,

With subject to the above, I am bought your product I-Phone 6 since August-16 and I am one of the satisfactory customer for your product since long time, sir unfortunately my phone is not working and I already lodge online service request for this (Ref. no.: SMP1269430 from iCare), after I received confirmation against service I have reached your service station located at Panjim, Goa State and they are refuse / deny to attempt the service my phone, after that they are demanding Rs.26000/- for repair/replace the same. Also my phone is in under warranty.
This type of service provided by your service center is reduce your prestige and demoralize the existing customer. Therefore, I am requested to please look into this matter and solve this issue on urgent basis.

You are once again kind requested to please solve my problem ASAP.

Thanks®ards
Manish Dubey
Call-[protected]
Mail [protected]@gmail.com