Apple India — Services

Address: Hyderabad, Andhra Pradesh, 500003

Website: WWW.APPLE.COM/INDIA

Hi,
This is mayur jain from Hyderabad I have iPhone 6s recently my phone was cracked down and its display screen was damaged so i visited apptronix authorised centre which is in Hyderabad banjara hills road no 2 when i handed over my phone for screen display they took 9 working days to repair my phone though there was not single problem in my phone apart from display and those people started adding up new problems and finally told me to replace my phone which cost around RS 22, 300. i was not satisfied with they service and had a doubt so i requested to return my handset back. and when i said that they told me they will take 2 more additional days to return and they will charged RS 1500/- for what i did not know..and after all this those apple care people called to many times to replace my handset and every time when i receive their call they used to tell me i will b charged 25, 000 some times 29, 000 where as the standard actual price for replacing handset is 22, 300..regarding this when i contact the apptronic manager he was like i dint trust you..my employees dint lie..this was the response from the manager where as i have all the proof to prove them wrong.so here by i kindly request you to look into this matter and sue that manager and refund the amount what i paid for..today its me tomorrow it can b you..they just cheat customers nothing else.