Apple India — Silicone cover Iphone 7 product defect

Address: Bhopal, Madhya Pradesh, 462024
Website: www.apple.in

Now going forward for the first time I tried accessory of Apple product range which was Apple Silicon cover with the IPhone 7 just after using it for 30 days it got cracks & when I went to Apple Store I.e, Inspire Bhopal they told me that it's a first case of such nature so they are not sure weather Apple team will replace it or not.
My concern is can the nature of products which are primarily built for protection of gadgets can be so fragile or light in quality that just after using it for 30 days it'll get in such poor shape.
Looking forward for a resolution of my problem
Invoice number is - TI/16-17/BHP5175 invoice date 02-11-16

Regards
Kamal Singh Tomar
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1427
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information