Apple India — Under warranty still not replacing

Address: Kolkata, West Bengal, 700064

I brought iphone 5s 3months back ... in india frm a mall.. its charger is damaged ..apple provide 6month warranty for accessories, still they are asking money for a new replacement charger though they clearly accpted its not accidental damage but still they will not change it... its highly inconvinient for me... can't pay 3000... i'' from middle class family hd no ph so saved money from the past 3 years for iphone 5s, now charger is damaged i.e aftr they accptef its not my fault in damaging process still they can't replace, , but why??? cause i'm a small girl and cn't argue with them thats why ??? frst of all i m not small but i cn't argue with people its not in my nature... from where will i arrange 3000? and hw cme a chrger gets damaged wdin 3mnths o[censored]sage??.that too a product of apple??? strange right??😡😏 irony enough ... that means its a manufacturing defect smething might have been wrongly used while making the product, wen i hv 6month warranty why aren't they changing it!??? there are soo much complains regarding apple service centre regarding the same concern i.e authorities are asking money to replace and i guess this will also b neglected but if there are any true officials working out here then place urself in my shoe and see how much 3k can effect one's pocket and situatn.. everybody aren't rich ... this is the address of the customer care in kolkata[protected]Address: Unit No. A 208, City Centre, Salt Lake, Kolkata, 700064.
City: Kolkata, WB
Contact Number:[protected] ... please mail me once the prob is solved
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