Apple India — very poor response by apple

Address: 123501

Dear,
My apple id is not recover last 3 weeks. Many times i was discussed with iphone customer care but result is zero, they told me your id is recover with in 1-2 days. But still problem is same & at last they told me you off your phone 23-7-17 to 3-8-17.
And your account is ready to recover on 3 august 2017 at 10:11:20 gmt+5.50.
But still...? : (
My case:[protected]
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I purchase second hand iphone 6 and in this iphone already have 3 accounts.i could not create new id in iphone 6 plz. provide me solution..

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    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
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