Apple India — Warranty declined

Address: 9746231431

International warranty has been declined for an IPhone service under warranty purchased from New Zealand.It is still only 3 months old and has 9 month remaining in warranty.
Warranty declined by services company ample technologies, kochi telling it was not acceptable for apple, though I confirmed with apple that the devices are covered under warranty internationally.
Please contact my fiancé Mariya for further details at [protected] or me at +[protected] / [protected]@gmail.com