[Resolved] Aqua Pure Plus — aqua pure plus - water softener

Subramanian Mala

from Chennai, Tamil Nadu

Dec 19, 2018

Address: Chennai, Tamil Nadu, 600100

Website: aquapureplus.com

Pathetic service.

After installing about 1 month back, no one have come to even check if it is working or not.
The softner is not working and is not giving soft water.

I have raised formal complaint 15 days back and still following with the customer service to send the engineer. I would have made almost 100 calls to the sales person but no response. The only response is "i have told the engineer, engieer will come today etc" but nothing and noone have come.

I want their md phone no to escalate it and take back the product and provide me the money back.
Can someone send me the company's md mobile.

Pathetic service.

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Aug 6, 2021

Complaint marked as Resolved

Aqua Pure Plus customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2020

Aqua Pure Plus Customer Care's response We are Really very sorry for the unpleasant experience you had.please allow us to make it up to you as we believe in complete customer satisfaction.you can share your contact details via private message or at [protected]@aquapureplus.com . In alternatively you can contact us at [protected]. Regards, Team aquapureplus