[Resolved] Aqua Pure Plus — no proper customer care support helpdesk

Uma Madhuchetan

from Bengaluru, Karnataka

Jan 16, 2018

Address: 560091

Unable to contact any of customer care desk and long back i was successful in contacting and was told they will send a tech who will help me in fixing the purifier but he dint turn up at all inspite of calling them several times hopeless service i would not recommend any of them to purchase this purifier hope this will help me and some one from help desk would call and help

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Feb 20, 2018

Complaint marked as Resolved

Aqua Pure Plus customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Aqua Pure Plus Customer Care's response Dear sir,
Sorry for the inconvenience occurred to you regarding the product. We are good in delivery and after sales service.
As per the above complaint we can't able to retrieve your contact details. Kindly share your details to the email ID [protected]@yahoo.com or contact +91 [protected]. We will resolve your issue within 6 hours.

While calling kindly keep your bill details and purchase details with you.

-regards,
Vishnu,
Service Head - Aqua Pure Plus, Chennai.

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Comments

ashokgil88

from Coimbatore, Tamil Nadu

May 21, 2018

Hi...
I am ASHOK l purchased nano pure model 8years before still quality of the water and taste is good. Also and service provider by Aqua Pure Plus it's very good I strongly recommend my friend circle to go with Aqua Pure Plus NANO PURE model.

Rajish12

from Chennai, Tamil Nadu

Jan 24, 2019

Aqua Pure plus technician Selva Kanapathi broke pre-filter on 6th dec 2018. He said after few days I will fixed but no one fix the pre-filter. I call customer care they not respond properly and call to Anna nagar manager murugan. He also doing the same . Today 22nd Jan 2018 around 2 month going to over .. Its worst service ..