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Aqua Pure Plus Complaints & Reviews

aquapureplus.com
3.8
Last updated Jan 11, 2023
Complaints 59
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45
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14
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
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L
leil
from Chennai, Tamil Nadu
Jul 15, 2014
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Substandard RO water filter

Address: Chennai, Tamil Nadu

I had purchased an Aqua pure water filter Nano silver from chennai trade centre on the5th 0f July..at the time of buying they promised free life time service and 100% pure water after the system was installed. They said the TDS after installing would be below 50 but i find its 98 and i also found a lot of black particles floating in the water so on the 10th of july i lodged a complaint with Mr Ramesh and Mr Mani..bothe of them promised to...
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Thangeswaran
from Chennai, Tamil Nadu
Jan 27, 2014
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No responsible for Service

This is to inform you that I installed your Nanopure water system on my house by your representative on 7th Oct '12. From that date of installation its not functioned in a single moment, but the new system was replaced from Pondycherry branch office on 11th Oct '12 after continual follow ups. After 15 days the new system also stopped its working. From the date of repaired I following your costumer care center and your representatives...
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R
ranbalagan
from Pune, Maharashtra
Dec 30, 2013
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don't buy Aqua Pure Plus products since their service is very poor

Address: Chennai, Tamil Nadu

I have purchased Nano Pure Plus from Aqua Pure Plus, Chennai in the month of May'13 during the time their sales executives confirmed the cost of the Nano Pure Plus is the inclusive of Instrument Cover and they will hand over during the service of next time. But I have been follow up with them since May'13, they are not at all responding on my request on Cover and said Cover stock is not available once we received will send it to...
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S
Santhanamahalingam Sundaramoorthy
from Noida, Uttar Pradesh
Sep 20, 2013
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Water Purifier is not good from day 1-Fraud

I have already filed the complaints in www.Core.nic.in (Complaint ID: 57345/2/2013 Filed on Date 5/19/2013 9:00:30 PM) I bought a Nano Pure water purifier on 17-Nov-2012 at the cost of Rs 13500/-. Unit No: 96156. At that time of install, they didn't check the hardness and taste. They told u will get the taste after one or two days. I asked him to check the hardness they don't have the hardness machine and it should be less...
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K
Karur_Kannan
from Mumbai, Maharashtra
Jun 13, 2013
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Not coming for service, Inferior product

Address: Chennai, Tamil Nadu

We would like to request someone to help us in handling a company which is taking us pillar to post for getting the service for the water purifier they supplied. I have bought a water purifier system from the company M/s Aqua Pure Plus. They installed a unit called Aqua Grand + against our payment of Rs.10,000/- and humble request. They supplied a unit which started giving trouble on the second day of installation. After a long battle we...
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P.saravanan6
from Puducherry, Puducherry
Mar 14, 2013
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no service, in spite of repeated follow up

Address: Chennai, Tamil Nadu

Aqua Pure plus India ( www.Aquapureplus.com) has not attended to my complaint for the last 7 days. My complaint no. 20814 dt 07.03.2013. Their branch in adayar, chennai given in the website still is closed. Many of the phone nos given in the website is not working. Complaint mail written to the customer care is bouncing !!!!!... When i called for complaint they say 48 hours and that is on 07.03.2013... every day when i call twice thrice...
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A
ab consultant
from Mumbai, Maharashtra
Feb 6, 2013
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No response on complaints

Address: Tamil Nadu

Aqua pure plus had put a stall at Chennai trade centre, i they collected Rs.500 for advance booking on water purifier.. They were following for 2 months and finally installed with some discounts and they have committed that it carries 1 year free maintenance . When i called them for free service , sales man has given his MD number as he has resigned from the company.. Then i contacted the MD for 3 days with complaint number and he is not...
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S
sveera
from Chennai, Tamil Nadu
Dec 14, 2012
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Water filter not working and service not attended to

Address: Tamil Nadu

Sub : Water filter breakdown and Poor service from Aqua Pure plus company

I bought a Dolphin model water filter from your company on 26.04.12. One Abbas sold this machine
The machine is not working continuously and is breaking down frequently. I have to call your service people many times to get this serviced(In spite of 1 year warranty).

Installed on 26.04.12, First Broke on 30.05.12 fixed on 09.06.12...
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D
Durai Diagnostics Centre-Tiruvannamalai
from Chengam, Tamil Nadu
Oct 31, 2012
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WORST RO SYSTEM/SERVICE

we strongly advice never ever buy Aqua pure plus water purifier. The product is utter fake and no service backup at all. it is better to starve than to expect this stupid machine to work. beware........
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S
savithiri
from Chennai, Tamil Nadu
Sep 14, 2012
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No Proper Response Fraud Faulty Product

Address: Chennai, Tamil Nadu

The product is not working properly , the service number are not in use and the complains made are not well responded
Dont buy any product to this http://www.aquapureplus.com site . No Proper Responce Fraud Fault Product they selling dont buy any product in this Aqua Pure Plus.


Aqua Pure Plus
No. 664/4, Raj Krishna Complex,
Kamarajar Road , Attur- 636101,
Salem (DT) Ph:[protected].br...
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G
gyeshu
from Gurgaon, Haryana
Mar 31, 2012
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non attending of fault

Address: Tiruvallur, Tamil Nadu

Respected sir,
We purchased an aquapure plus 5 stage open type purifier on 6th of march. purchase receipt no is 225270 .One service engineer installed the equipment and there was a water leakage and we had to call back the customer care and the instrument was then replacedon 8th.

Then next service person Mr. Ambreesh came and replaced the leakage instrument with new one with same type of filters...
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P
ppri_ya
Feb 24, 2012
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Pure Customer Service

Address: Tamil Nadu

Hello Sir/Madam,
I am Priya from Chennai.We have bought RO water Purifier from Aqua Pure Plus,Chennai.We have installed this RO plant on June,2011.When we approached them for installation, people from Aqua Pure Plus company arrived on the next day itself.They installed and charged Rs.7000-/.After that 3 times we have changed the filters and they have charged average of Rs.400-/ each time they came.Atleast we have to call them for...
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M
meenakesa
from Thiruvananthapuram, Kerala
Feb 20, 2012
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False promise of Free servicing to sell the product

Address: Tamil Nadu

Hi,

I am writing this complaint againt AquaPure Plus (water purifier). I bought their machine on September 2009 for Rs 8000 and one of the customer service member informed that the company provided free service for one year. However they never came to provide the service, whenever I tried to call their customer service number was either informed that an agent will attend the service or they demand to pay for the service. br...
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C
chakravarthyr
from Bengaluru, Karnataka
Sep 27, 2011
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water purifier not working

Address: Chennai, Tamil Nadu

Sir,
During January 2011 the nano-pure (water purifier company at AQUA PURE PLUS no. 16/148 V.V.Kovil st.Thiruvalleswarar Nagar. Thirumangalam Anna Nagar, Chennai 40).. was installed at my residence at
KGF. Karnataka. I was assured service after sales although my residence is at Kolar
Karnataka, the cost of the water purifier is Rs. 14000 ( Rupees fourteen thousnd only) .Now the purified water is faulty and the br...
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S
selwin
from Delhi, Delhi
Apr 26, 2011
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free gifts not received -product is leaking

Address: Tiruvallur, Tamil Nadu

I BROUGHT TWO AQUA PURE FRESH WATER RO SYSTEM FOR MY FAMILY ON 04.04.2011 FROM AQUA PURE PLUS COMPANY, ANNANAGAR,CHENNAI.600040 FOR RS.23000/-. THEY PROMISED ME TO GIVE TWO ELECTRIC RICE COOKERS FOR TWO PRODUCTS I BUY. THEY ADVERTISE THAT IN LEADING TAMIL NEWS PAPER[DAILY THANDHI] ALSO.
BUT THEY NEVER GIVE ANYTHING. AND THE PRODUCT I BROUGHT IS ALSO LEAKING CONTINOUSLY. I PHONED MANY TIMES TO ALL RELATED TO THE COMPANY AND BRANCHES...
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N
narennesan
from Chennai, Tamil Nadu
Apr 18, 2011
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Very worst Service

Address: Chennai, Tamil Nadu

Aqua Pure Plus Service worst service and Worst response. Cheating Persons...
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N
nirmal.kumars
from Chennai, Tamil Nadu
Mar 5, 2011
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NON-PAYMENT OR FALSELY FRAMED INCOME TAX AND SALES TAX RETURNS

Address: Chennai, Tamil Nadu

Dear sir,this is for your kind notification, this particular person who started his business selling water purifiers door to door just 4 years before with a single branch and with 4 to 5 employees with a turnover of just 75k to 1 lac/month,now at present does an astounding business of 75 lacs to 80 lacs/month with 13 branches down south, a manufacturing unit growing fastly with a total manpower of around 250 employees and also has registered...
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B
bkbhaarathe
from Bengaluru, Karnataka
Dec 3, 2010
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No service support

Address: Bangalore, Karnataka

I have purchased a water purifier AQUA PURE PLUS RO at Bangalore in a Consumer products eexxhibition in May10. I was promised to get an excellent regular service and free maintainence for 1 year. I was told service person will visit everymonth and check the quality of water and do necessary maintain work to ensure healthy drinking water all time. Till now, the service person has visited only once in Aug10. That too after repeated follow...
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S
senswami
from Chennai, Tamil Nadu
Apr 15, 2010
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Pathetic Service

Address: Chennai, Tamil Nadu

Hi,

I bought a couple of Aqua Pure Plus RO Water purifiers after they claimed a lot of experience in water purification and promised excellent service backup ( they claimed to have a 24 x 7 call center ). the first 3 -4 months everything went fine and when we started getting problems our service problems started.Our first service call took 7 days to attend that too after a lot of follow up and finally yelling. Now it takes...
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