Address: Chennai, Tamil Nadu, 600128 | Website: www.aquapureplus.com |
Complaint no : sr[protected] dated:7/11/16, i have purchased the aqua pure plus on 18/06/2016, i have raised a complaint past two month back to change the filters, but they have not send the person. after that machine is got problem on 06/11/16, i have raised a complaint on 7/11/16, (monday) they told technician will attend the problem in 24hrs. because of that we have taken leave from my office and be in home for the technician visit but 8/11/16 tuesday they didnt came to attend the problem on wenesday they have alloted the technican but we are not in home, i have called that technician that we are not available in home we will return back to home in evening around 7pm, he told to me after reach home you call me sir, i will come and attend the problem, i called him around 6.30pm he told he cant able to come, he will come and attend the problem on wenesday, after that i am contacting the customer care person from wenesday (9/11/16) to today (15/11/16) in the customer care no-[protected], they are not responding to my calls and not even picking up my calls, i have called from my friend mobile no they are lifting the calls. after that also they are not responding for my calls. Was this information helpful? |
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