[Resolved]  Aqua Pure Plus — nobody came to give connection, siting no tds meter available

Address: Chennai, Tamil Nadu, 600100

I have been calling customer care for more than 15 days now for giving connection to the ro purifier. I have been told by customer care reps daily that they will send technician tomorrow tomorrow and tomorrow never came. They said that tech is on leave, no tds meter available reasons. Even the managers there speaks lathorgically.in spite of calling them more than 25 times to [protected] in 2 weeks, nobody fixed it yet. Poorest customer care and service. I would like file a consumer complaint case and close this brand for its poor customer care and nobody in the company is bothered about the customer after selling the product.
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Jul 17, 2018
Complaint marked as Resolved 
Aqua Pure Plus customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
Aqua Pure Plus Customer Care's response
Sir,

Sorry for the inconvenience. Kindly send your contact number and we will send the Technician to your place and solve the issue at the earliest.

Regards,

Vishnu S
Admin
 
1 Comment

Comments

Spoke to managerRajesh Thirumurugan and still he did not sendworking anybody as promised. When I called again today, I was toldin heand is in lunch and will callback.. nobody did.. worst customer service..

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    Aqua Pure Plus Phone
    +91 98 4095 9698 [Madurai]
    +91 93 8053 3888 [Ulunderpet & Virudhachalam]
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    No: 16/148, V.V. Koil Street, Thiruvaleeswar Nagar, Anna Nagar, Chennai, Tamil Nadu, India - 600040
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