[Resolved] Aqua Pure Plus — Poor service - not responding properly

kamalakannan srinivasan

from Chennai, Tamil Nadu

May 8, 2017

Address: Chennai, Tamil Nadu, 600073

Website: aquapureplus.com

I bought ro purifier from this company. They claim that they will provide free service for 3 yrs at the time product installation. But they are not following the same. I'm trying to book a general service request for past 7 days, though i get confirmation sms, but one one came to my house. Their customer service very worst and i do not understand why they are running this at all.

Their contact number: 044 – 6680 2222, +[protected]

Was this information helpful?

No (0)

Yes (0)

Jul 20, 2017

Complaint marked as Resolved

Aqua Pure Plus customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2017

Aqua Pure Plus Customer Care's response Dear sir..
please intimate any one enter in your house with company Id card ...because some place our company sacked some guys cheating like so here after check the id card and...our company sms our company employee name and details to your mobile...so kindly co operate to avoid this type of things ...please call customer care[protected]

Verified Support

Jun 12, 2018

Aqua Pure Plus Customer Care's response Sir,

Sorry for the inconvenience. Kindly send your contact number and we will send the Technician to your place and solve the issue at the earliest.

Regards,

Vishnu S
Admin