[Resolved]  Aqua Pure Plus — Ro+ uv machine not working properly

Address: 600040
Website: Www.aquapureplus.comà

I have brought RO in the above mentioned company when I use the RO water first time my children were not feeling well I complaint first time a person came after a week and change the filter in the new machineand in week it took 45 to 1 hour to fill the tank and one day it took 2 hrs to fill half a tank I complaint 2 nd time no response for week then from customer care I got murugan no after a week the same person came first he told electrolyte is gone then he told pipe is bend now no problem madam. I didn't sign the complaint form. And I told him check purite level he told I don't have it and he said he bring it in couple of days no response. And on 6 April I called and raised complaint for purite checking as of now 13 April no response. It is cheating company kindly help me get new product or money
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Jul 20, 2017
Complaint marked as Resolved 
Aqua Pure Plus customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Aqua Pure Plus Customer Care's response
Dear sir ...

please complaint on customer care number and get a complaint number we will support immediately...due to water pressure or some technical problem its take time ..we will clear ur issue as soon as ...

Thanks & Regards
Rajkumar J
 
1 Comment

Comments

Greetings to our valuable customers from Aqua Pure Plus,
We are providing our best services to our valuable customers with the 100% satisfaction. We don’t want to lose our customers at any situation & ready to serve at your doorstep. We request all our valuable customer to contact the following helpline and customer care numbers. The below are the service centres in Chennai and other outstations in Tamil Nadu.
Corporate Office : No:16/148, V.V. Koil Street, Thiruvalleswarar Nagar, Thirumangalam, Anna Nagar, Chennai – 600040.
For Chennai Branches: Customer Care: [protected], [protected](100lines)
E mail: [protected]@yahoo.com
Web: www.nanopurero.com www.aquapureplus.com
facebook.com/aquapureplus.privatelimited/
Chennai Branches:
Branch : No:4/52, Pillaiyar Koil street, Pallavaram, Chennai.
Branch: Old No: 6/97, New No:3/12, Meera complex, Trunk Road, Poonamaliee High Road, Porur.
Branch: No:42, V.O.C Street, Golden House, Guduvanchery.
Branch: No:53/A, T.H. Road, Thangal. Thiruvettriyur.

Outstation Branches:
Branch: 6/15, 1st Floor, Ramakrishnapuram, Kosapet, Vellore.(Bala: [protected])
Branch: 89, First Floor, First Main Road, Raja Colony, Contonment, Trichy.(Sathish:[protected])
Branch: No:6, Chekkumettu street, Kallaikuruchi.(Prabhakar :[protected]
Branch: No:664/4, Raj Krishna complex, Karajar Road, Thiruvannamalai.(Kumaresh:[protected])
Branch: No:20, K.K. Nagar, Salemedul Villupuram.(Mani:[protected])
Branch: No:664/4, Raj Krishna complex, Kamarajar Road, Attur(TK) 636101.(Moorthy:[protected] & [protected])
Branch: No:29, 2nd floor, Annai Theresa street, Raja Nagar, Pondy, Landmark: Near Bus stand & Adithya Guest House backside. (Manikandan: [protected] & [protected])
Assuring our best services at all the time & With warm Regards...
AQUA PURE PLUS PVT LTD

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    Aqua Pure Plus Phone
    +91 98 4095 9698 [Madurai]
    +91 93 8053 3888 [Ulunderpet & Virudhachalam]
    +91 41 5131 2221 [Kallakurichi]
    Aqua Pure Plus Address
    No: 16/148, V.V. Koil Street, Thiruvaleeswar Nagar, Anna Nagar, Chennai, Tamil Nadu, India - 600040
    View all Aqua Pure Plus contact information