[Resolved] Aqua Pure Plus — Whale 25 LPH

gopihears

from Chennai, Tamil Nadu

Dec 11, 2016

Address: 600087

Website: WWW.AQUAPUREPLUS.COM

We bought a Whale 25 lph water purifier on 30th April 2016. It started giving a problem with filter and after repeated complaints for more than a week - it was serviced on 30/11/2016, just one day later it started giving the same problem and we have been calling the company ever since for more than 8 days but no response in terms of service till now (11th dec 2016).
This company is highly irresponsive and many times when we ask for complaint number they do not give a number and many times they have said they have no record of complaint being raised after few days which really is surprising and disgusting.
Please don’t trust this company.

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Aug 1, 2017

Complaint marked as Resolved

Aqua Pure Plus customer support has been notified about the posted complaint.

Dec 11, 2016

Updated by gopihears My consumer code is 10495

Verified Support

Jun 17, 2017

Aqua Pure Plus Customer Care's response Dear sir, ,
due to our server problem at the time we didnt generate complaint number sorry for inconvineance...please dont call any sales person please call customer support call [protected]