[Resolved]  Axis Bank — apollo health insurance

Address: ITPL BANGALORE, 560066

Dear axis bank,
3 months before i taken apollo health insurance from itpl branch bangalore but still now i am not receiving any confirmation mail are message and apollo smart card also i am not received.
Need conformation about this.
This is not proper service i am fed up with multiple follow up for this need urgent resolve for this and if its not resolved here i will race complete to rpl also.
For your reference: dear mr avvaruvenkateswarlu, welcome to apollo munich family! Your policy no. Ax00181037 is active with us. You would receive a verification call shortly from[protected]. For any queries please contact us at the toll free number[protected].
Regards,
A venkateswarlu
Axis bank cust id :[protected]
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Aug 15, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2019
Axis Bank Customer Care's response
Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
Verified Support
Jul 15, 2019
Axis Bank Customer Care's response
Hi, we trust that our executive from ITPLBangalore Branch team has contacted you and addressed your concern raised. Sorry for the trouble faced and thanks for writing in! Please rate your experience on the service offered to you in the referred matter, at the following link: https://www.research.net/r/Axis_Bank_Customer_Support Regards, Team Axis Bank.
 
2 Comments

Comments

Hi Venkeyavr,

We regret the inconvenience caused. We are raising this with our concerned team, please allow us some time to get back to you.

Regards,
Apollo Munich Team
Hi Venkeyavr,

Our concerned team has shared their response on your registered e-mail id. Please do let us know if there's something else we can help you with.

Regards,
Apollo Munich Health Insurance Team

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