[Resolved] Axis Bank — asap account fraud

ReginaSRoyal

Address:

Udupi, Karnataka

I opened my axis bank asap account online last year in feb 2019 after great hassle. I was charged extra twice for debit card and sent 3 cards. Despite trash customer service, i went to the bank and completed full kyc and mainly did transactions via gpay. One year the bank sends me a text that they closed my account with no previous warning and took all my money stating the reason that kyc was not completed. Customer service is unreachable via call or text. Bank takes no responsibility of its mistakes. Absolute fraud.

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Mar 12, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2020

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and are open to help you. Please provide us with your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.