[Resolved] Axis Bank — axis bank noc not received even after settlement of personal loan

ajceles

from Delhi, Delhi

Address:

600024

Settlement letter received dtd.07.03.19 and payment of rs.176500/- done on 08.03.19 by online to the account no given by axis bank personnel and received confirmation from him through mail only. Based on confirmation of issuance of noc & updation in cibil, i have processed this settlement by arranging funds with great difficulty.

When i given the settlement letter and payment confirmation to other banks for applying loan, they are asking for the confirmation of settlement closure letter or noc from axis bank. When i requested to the concerned personnel of axis bank they are not responding properly. I am enclosing the pl settlement letter and confirmation correspondences regarding this for reference. Kindly look into this and issue me settlement completion confirmation letter /noc, as i don't have any proof to shoe if any dispute arises in future or to submit to cibil-for any updation in this loan status.

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Apr 27, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern https://bit.ly/2qfA9rp. Regards, Team Axis Bank.

Mar 27, 2019

Updated by ajceles With reference to the Link, I have submitted the request using the mail option alongwith all required attachments.

No reference detail got generated only a email regarding the receipt of request received.
Kindly look into the request and address my concern at the earliest.