Axis Bank — axis bank reward points not credited as promised

I booked 3 fds on nov, 2019 and became entitled to earn 300 reward points as per the offer. I called axis customer care executive around nov 10 to check on the same and he told me sir check on nov 20, points will be credited by then. I called again to check update and was told it will get credited by dec 1, which wasn’t done. Credit it immediately without giving any excuses.

Contact details below.
[protected]
[protected]@gmail.com

The offer was valid till Nov 30, 2019 and I booked my 3 FD’s on Nov 1, 2019. Do not launch offers which you are not willing to give, and do not take customers for granted and make a fool of them.

Adding image as proof which the bank is denying. In the image, it can be clearly seen that I received the communication on my mail on Oct 31, 2019.