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Axis Bank

[Resolved]  Axis Bank — block credit card

Address: Sheoganj, Aurangabad, Bihar, Bulandshahr, Uttar Pradesh, 824103

Dear sir/mam
I inform to you i am so frosted to axis bank credit cart department. Am previous five month continuously receive massage in e-mail and mobile related to my axis bank my zone card out standing balance statement ending xx57. But yet i have not used & received any type of credit card. So i am take finally decision to close own axis bank account and fir in police station of axis bank department.
So requested to you please remove, cancel and block all detail & information about credit card from axis bank. Because i have never apply for any credit card.
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Jan 23, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2019
Axis Bank Customer Care's response Hi, we are here to help! Please share your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
 
5 Comments

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Comments

I have booked fast tag on 3rd Dec 2019. I have received message of despatch of card on 10 dec 2019 via Bluedart AWB no NO.TN18E0007 tracking details given. As of today card not delivered and Bluedart status check says item not found.

Please advise on my fastag card.
Reply
Axis Bank Customer Care's response, Dec 24, 2019
Verified Support
Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
Ramar14's reply, Jan 21, 2020
Still not received FASTag. Please provide me the tracking details for delivery of Fastag

Ramar14
I have applied fastag on November 28th but didn’t receive fastag address
My vehicle no-AP09BH4446
Reply
Axis Bank Customer Care's response, Dec 24, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I have booked fast tag on 29th nov 2019. I have not received any message of despatch of card . Yet no tracking details given. Helpline numbe is not useful/only music pays after two ivr option.
my wallet ID is [protected]
Reply
Axis Bank Customer Care's response, Dec 24, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I applied fasttag on axis bank web site almost 2 weeks back still i haven't received it. I tried reaching customer care, they have given another number [protected] which is not working. I haven't received any update from axis bank yet

I tried checking on blue dart also, it's not showing any details
Reply
Axis Bank Customer Care's response, Dec 24, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
Cust ID for ETC :[protected]

Fastag not received. Applied on 7th Dec, through Axis bank and paid Rs. 203.60 By credit card.

URVESH
Reply
Axis Bank Customer Care's response, Dec 24, 2019
Verified Support
Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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