[Resolved]  Axis Bank — Change of account/from savings to nre

Address: New Delhi, Delhi, 110048
Website: axis bank grievance cell

I have an account with your greaterkailash -2 branch new delhi for a number of years since i moved to dubai i wanted it changed to NRE acc.Two months ago i gave in all the documents needed to Mr. Gaurav Aggarwal who is handling my account request.My mother who is living next door was following it up but to no avail, she is a senior citizen and handicapped made an effort to personally meet Gaurav Aggarwal she was handed a xerox copy of account closed from mumbai.After that 2 weeks passed but there was no answer from Aggarwal.She called the manager and after many promises there has been not even an acknowledgement call leave alone any action.She is harrased and at a loose end as to who to contact next. I cannot keep vivsiting the branch from such a long distance .I expect some action from your esteemed bank at the earliest to solve this problem as i am unable to do any banking which is causing great harrasement.I am giving all details as below //29th january 2016 submitted documents 25th feburary previous account closed Not got any funds which were in account when closed ACCOUNT NO.[protected] in the name of KARAMJIT SINGH S-159 GREATER KAILASH--2 NEW DELHI 110048 Hoping for some early action.
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Aug 7, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi,

Thanks for sharing the details. We'll get back to you shortly.

Regards,
Axis Bank
Hi,

Our official from Greater Kailash branch tried contacting you on your mobile number, however, your number was not reachable. As confirmed, our branch official has contacted your mother and informed that since few documents were not self-attested, the account opening form was not processed. Please visit Greater Kailash branch for further assistance in this regard. We regret the inconvenience caused. Thanks for writing in!

Regards,
Axis Bank

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