Axis Bank — Credit card incorrect billing

Website:www.axisbank.com

I have a credit card with axis bank. I have an emi on the card for 18k for 6 months. When i received statement for may, i have 2 emis in a single bill for same amount.in case if i didn't check, i might have ended up paying the incorrectly generated bill. Upon complaining, they told they would resolve within 24 hours. 3 days passed and no action yet... Disgusting axis service.
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This is what the work undertaken by your officer. He had taken the signs on the 20th of April and submitted on 5tg of may. My documents. This how your employees works.. He had misguided us. And i don't think . It's good for your goodwill. .. I am feeling to baad and thinking to say u anything. My no [protected].
My house loan ac no PHR[protected], installment Rs. 14879 debit by sb a/c
no [protected], i am deposit installment timely .but my sb ac debited bounce charge and consolidated charge by bank, me complaint in written to loan head dated 24/03/2017, debit date and amount, 18/11/016 rs 612, 24/12/016 rs 195.93, 22/03/017 rs 300, rs 275, rs 152.89
Dear sir/Madem,

my A/C Freeze last two day ago, so please check and suggested, how can possible with out any Information .

devit card nb-[protected].
A/C Nb-[protected].
Name-vikas prajapati.

Regards//
vikas prajapati
[protected]

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