Axis Bank — Deduction amount without any information

chandan6408

from Ranchi, Jharkhand

Apr 23, 2015

Address: Giridih, Jharkhand

Axis bank deducted Rs250 from my account, when i contacted nearest branch they told you have to maintain minimum balance which i was maintaining Rs 2500 from the time of opening the account, but as per the bank they told me that I was supposed to maintain Rs 5000 which they did'nt informed me about their new regulations.

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Comments

Nasir pasha

from Mumbai, Maharashtra

Apr 19, 2016

Its a very poor service from axis bank..i have applied for credit card past one week i have not yet got any confirmation call or any message from axis bank for credit card..pehtetic service very pehtetic..hdfc bank is better than axis bank..if i call to axis bank people they are not responding my call..very poor
Regards Nasir pasha

Axis Bank Customer Care

from Pune, Maharashtra

Apr 21, 2016

Verified Support

Hi Nasir,

Please write to us at [protected]@axisbank.com along with your application details and contact number for us to look into it.

Regards,
Axis Bank

Sanjay nandiwal

from Mumbai, Maharashtra

Jul 20, 2018

I had extreme level bad experience from axis Bank, I have a salary based account since 2015 and suddenly without notification convertedd into saving account (ecs) in jan2018, and this month I kept 60000/- then also 900rupee consolidated charges deducted from my account. And again it's showing -588rupee. I asked many times to customer services why is this happening to me so they said consolidated charges and converted account in saving ecs. All time customer services kept quite and at last they said we can't refund you money, sorry sir if it's possible then we can do transfer your money back but we can't so close your account and again open zero balance account. But what should I do with my negative balance and i lost my 4200rupee. Axis Bank means horrible experience.