[Resolved] Axis Bank Fastag — fastag

S

Shankar_kpm

from Chennai, Tamil Nadu

Dec 19, 2019

Address: Bangalore, Karnataka, 560066

1. Request to change the tag from blacklisted to active
2. Refund the adjustment entry amount of rs. 245

I have shared all the requested documents over email.

Multiple complaints i have raised so far and no resolution yet so far.
Below are the service request details.

Sr no
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]

Wallet id : [protected]
Interaction id :[protected]
Mobile number : [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

Related reviews

View all 19 Reviews

Comments

Axis Bank Customer Care

from Pune, Maharashtra

Dec 19, 2019

Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

Reply

S

Shankar_kpm

from Chennai, Tamil Nadu

Dec 20, 2019

Hi,

Had given the SR details. That shows how many times i contacted the Customer Service.

No resolution given. Also customer care people doesnot understand the problem. if i ask something, they tell me something different.

Thanks

Reply

Axis Bank Customer Care

from Pune, Maharashtra

Dec 20, 2019

Hi, we request you to write to us at etc.[protected]@axisbank.com. Regret the inconvenience caused. Regards, Team Axis Bank.

Reply

Shankar_kpm's [Complaint's author] reply, Dec 20, 2019

i have written multiple emails to [email protected] as well. If needed, i will attach attach the same here,

Thanks