Axis Bank Fastag Complaints & Reviews

This is for your information that, my AXIS FASTTAG account is wrongly deducted by INR 125 at Taroda-Kasba Toll Plaza, I am writing this to inform you that I am in Nashik city at my home and have not travelled at all from last few days, how come my AXIS FASTTAG account is deducted by INR 125.

Request you to resolve the issue and credit back the deducted charges to my account ASAP.

MY Vehicle no is -MH17T1687br...

On 16/6/22 I was going by my vehicle RJ20CG9963, when I crossed kota bypass toll my fast tag debited by 75/-, by the rule all kota registered vehicle passes free from this toll.
Pl do needful….
Regards
Kuldeep handa...

On(16/6/22) i was going by my vehicle RJ20CG9963, when I crossed kota bypass toll my fast tag debited by 75/-, by the rule all kota registered vehicle passes free from this toll.
Pl do needful….
Regards
Kuldeep handa...

On 21st April, I took Nice Ring Road from Electronic City, Hosur toll plaza to Magadi Road (P6) and Rs 145 was deducted, which is correct. Later I received another debit message for using Tumkur Road (P7) toll and Rs 35 was debited which I never used. This is completely wrong debit. Tried contacting bank through toll no., it never goes through. Online on fastag account also it shows some error message and does not take complaint.
Kindly...

My Wallet has been doublely Deducted at Toll plaza at Mulund checknaka yesterday on 26 Dec2021 when going from Mumbai to Thane.

It happened as Scanner of another Lane from long distance deducted earlier and then last lane again got deducted when my turn came.

Details as under :

26-Dec-2021 05:29:00 PM 26-Dec-2021 05:29:48 PM ETC/[protected]/010B[protected]/MH02FJ9780/540012/[protected]...

I bought axis bank fast tag 3 years back from the beginning i tried to recharge my fast tag many times but just only one time i was able to recharge it regarding the same issue i hace visited the axis branch and asked them to uodate my kyc and recharge my fast tag they told me that they do not have access to do the same and suggested me to mail on customer care i did tge same and i got a mail from axis bank said that your fast tag kyc has...

I am a axis bank fastag holder and I am tried many times to recharge fastag from afternoon .I called customer care executives they told me to do blah blah I did but recharge not done any cost .I am traveling from jhansi to Delhi and I am facing problem.Now the executive are not attending the call....

My axis bank fastag is blacklisted. I had raised a complaint by calling customer care. But they have not resolved yet. I am much dfacing much problem at toll gates. Now I wish to close my account from axis bank....

I would like to raise complaint against Axis Bank Fastag for their pathetic service in providing resolution against a complaint raised by me for double debit at Duhai toll plaza, since i made the payment through cash (also provided slip of proof) i was also charged through my Axis bank Fastag account and hence double debit.

I have raised 4-5 complaints with Axis Bank Fastag but all have been closed without any resolution, the...

My wallet Balance is 260, I am trying to recharge it, even I have linked my axis bank account with it but always showing error 500....

I had a dispute Transaction on my FasTag account before it gets Delivered to me.
I Had Received following SMS on my mobile 05th Jan 2020,

"Dear Customer, Your FasTag Account has been debited Rs. 135 for transaction for Vehicle MHXXCUXXXX at Toll Chandwad toll plaza on[protected]T23:25:17. Balance amount in the Account is Rs. 65. Call toll free number [protected] for any dispute."

I had Applied for it...

I am using fastag card issued by axisbank. My fastag a/c no is [protected]. My account was debited for rs.55/- on 8/2/2020 giving reason as adjustment entry. On enquiry they asked me to submit my rc copy and photo graph of my car. I shared both photo with car registration no.
They say it was done but not still giving me credit not proper explanation. Why and how did they debit my card with my consent. No answer as yet. Also wo asking...

Dates of the incidents 6.12.2019/ 30.01.2020 (2 debits of Rs 55/- not visiting the Toll of Bankapur (NH4 near Haveri-Karnataka). Veh.No MA3EUA61SOOD25824. I have been charging the said Toll eventhough I did not visited the Bankapur Toll. Further these charges are effected for the journey between Gadag-Hubli.(where said Toll does not appear. (i) I have complained to Customer care [protected] who are not lifting the phone.(ii) etc.[protected]@axisbank.com...

I regret to inform you that still i have not received my fastag sticker despite many reminders. When i call their customer care number either nobody is picking the phone or it is engaged. When i visit their branches they also not giving satisfactory response. They advise us to either call your customer care number - which is of not use, or send email to this id - which also give me interaction id and no details of status of my order.
br...

1. Request to change the tag from blacklisted to active
2. Refund the adjustment entry amount of rs. 245

I have shared all the requested documents over email.

Multiple complaints i have raised so far and no resolution yet so far.
Below are the service request details.

Sr no
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]br...

I have ordered fastag with axis bank. Iam yet to receive the tag sticker. Below is the mail conformation for axis bank.

From: fastag. [protected]@axisbank.com [mailto:fastag. [protected]@axisbank.com]
Sent: 05 december 2019 12:03
To: [protected]@yahoo.com
Subject: lead managment successfull placement order alert

Dear customer,

Your etc fastag order has been successfully placed. We...

Its been 15 days that i've applied for fastag through axis bank online website exactly on 27/11/2019, still the fastag has not reached me despite of within 7 days dispatch and all the customer care numbers from axis bank just keeps ringing and no one receives the call. Mandatory period to have fastag is 15 december 2019 and axis fastag procurement has not done yet, kindly help me get track of where my fastag shipment is. Thank you...

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Axis Bank fastag not received

I have applied for the fastag from axis bank...

On 31.08.2018 on way from Noida, U.P. to Hissar, Haryana by car (RC No. UP16BW1536). At two toll booths toll was paid in cash (₹60 and ₹70) but despite that the aforementioned toll amounts were also deducted from my Axis Bank FasTag wallet.
This is not only unacceptable but also illegal. The amount ₹130 should, therefore, be reimbursed/ credited to my FasTag wallet immediately.
Prashant Kumar...